FAQ: About our Service
Our sweeps are highly qualified and registered professionals. They not only serve as mentors to other sweeps in the trade but also regularly attend training events with the Guild and related organizations. This ongoing education ensures they stay informed about the latest best practices in the chimney sweeping industry.
Yes, we issue an official Certificate of Chimney Sweeping after the sweep. This can be used for insurance purposes.
The duration required to sweep a chimney typically ranges from 45 to 60 minutes. However, several factors can influence this timeframe. The condition of the chimney and the length of time since it was last cleaned are significant factors. Additionally, the presence of any blockages will extend the process, as these must be carefully removed to ensure the chimney is safe to use. The size and complexity of the chimney setup also play a crucial role, with more intricate systems requiring more time to thoroughly clean.
To ensure a smooth and safe chimney sweep, start by clearing the area around your fireplace of any furniture, rugs, or decor to give the chimney sweep easy access and protect your belongings from soot or dust. It’s important to stop using your fireplace or stove at least 24 hours before the sweep’s arrival to allow the chimney to cool down completely. Before the sweep arrives, remove any ashes and debris from the fireplace, using a vacuum if necessary to clear out all loose material. Make sure the sweep has easy access to your roof if needed, which might involve unlocking gates, securing pets, or moving vehicles that could block access. Additionally, communicate any specific issues you’ve noticed with your fireplace, such as unusual smells or noises, to the chimney sweep; this information can help them identify and focus on potential problem areas during the inspection. By taking these steps, you can facilitate a thorough and efficient cleaning, helping maintain your chimney’s efficiency and safety.
Once the job is done, your room will remain spotlessly clean. There will be no mess or dust left behind because we use fresh, clean sheets for every single job and employ a vacuum device specifically designed for this purpose. You can be fully reassured that sweeping your chimney will not impact the cleanliness of your home at all.